Polly's 10 commandments
Polly will be:
Here for anyone who identifies as a woman or girl, ages 13+.
100% confidential and anonymous.
Free to call from any phone (and calls will never show up on bills).
Opening times when we launch will be noon till 4pm, Monday to Wednesday. We'll then focus on expanding days and capacity.
Judgement-free and caller-led.
Staffed only by women, trained professionals.
A place where no one is turned away. Men will be encouraged to use other helplines in future.
Able to transfer callers directly to a specialist service across the UK.
Robust and transparent in its policies to ensure appropriate safeguarding.
Ethical and ensures confidentiality is only broken in extreme circumstances if there is imminent danger to the caller or others.